Returns & Exchanges

At Wilco Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. Whether you need a different size or a full refund, our team is here to ensure a smooth and transparent process.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Package Your Items

Carefully place the unused products in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing